NorthStarWorldwide is committed to ensuring that our families and teachers (in purchasing schools) are happy with what has been purchased from us. We therefore have a comprehensive refunds policy which can be found within our ‘Terms and Conditions‘ document.
In summary, this means that if you change your mind within 7 days of submitting your application form, you are entitled to a full refund as long as you have NOT logged onto NSWHaiku at any time during that week. After this (or if you have logged onto NSWHaiku) you are entitled to a refund on a sliding scale, based upon when you request the withdrawal from the course or courses. Further details can be found in our Terms and Conditions.